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Frequently asked questions
How long is MEDIC First Aid certification valid for?
BasicPlus and CarePlus Certification Cards are valid for two years.
Do you have a Registration Number?
Can I do an individual one-on-one course?
Yes. If you prefer to do a course solo, or just with your own small group of colleagues, family or friends, you can request this during the online booking process.
Who should learn CPR, AED and basic first aid?
Why learn CPD, AED and basic first aid?
Having skills in Cardio-Pulmonary Resuscitation (CPR), use of an Automated External Defibrillator (AED) and basic first aid really can save someone's life.
For example, in an emergency such as Sudden Cardiac Arrest (SCA) a person's heart stops pumping blood to their brain. This causes rapid and severe damage to brain cells. Unless a supply of oxygenated blood is quickly restored, death can occcur in a few minutes.
For each minute a person's heart's normal pumping action is ceased, their chance of survival reduces by around 10%. Rapidly commencing CPR and using an AED to reactivate the heart's regular electrical impulses and pumping is the only way to restore blood flow and preserve life.
Similarly, blood loss caused by an external or internal injury to the body can disrupt the normal supply of oxygenated blood to the brain. Using basic first aid techniques to stem blood loss can help prevent medical complications due to blood loss, and for severe injuries can significantly improve a person's chance of survival.
Do you offer online or blended online/classroom courses?
Not at the moment. There are pros and cons of learning first aid online. But at InterAssist we believe that the effective acquisition and retention of CPD / AED skills in particular requires:
- roleplaying scenarios that simulate a real medical emergency as much as possible
- instructor demonstration and hands-on student practice
- observation, support and coaching
- and appropriate equipment, in other words a mannequin and AED training device.
These requirements cannot be met via online-only training.
Do I need to be a native or fluent English speaker?
No. All instruction and video presentations are in English, so functional English-language ability is recommended. However complete fluency is not required.
Student instructor booklets and some other written materials can be provided in Japanese for a small extra change.
Do I have to take a written test or exam?
The emphasis is on building practical skills, knowledge and confidence to respond effectively in a medical emergency. This is evaluated via instructor observation and a simple checklist as the course progresses.
A structured written test is available, but is completely optional.
Do your courses involve hands-on practice?
Absolutely. Hands-on practice using a modern mannequin, AED training device and other equipment is an integral part of both the BasicPlus and CarePlus courses.
For no extra charge, students have the opportunity to revise the key medical emergency scenario and practice CPD / AED a second time before finishing their course. This can help consolidate these skills and gain more confidence to respond in a real situation.
What payment methods do you accept?
Payment can be made by:
When are courses held?
Courses are generally held on Tuesdays, Fridays and selected Saturdays. You can see available dates once you commence online booking process.
I work in childcare... do you offer paediatric first aid courses?
Not at the moment. We plan to starting offering this from late 2021.
How do your courses compare to those run by other organisations?
What is your cancellation policy?
In line with our COVID countermeasures, there is currently no cancellation fee if you are unable to attend a booked course and/or need to reschedule it.
However 24+ hours notice is appreciated if possible.
Can you invoice me or my company before payment is made?
Yes. Just contact us and we'll supply an invoice. Payment can then be made by credit / debit card via the Stripe Payments platform, or via direct bank transfer.
I'd like to book 3 or 4 people for a course... how do I obtain 10% discount?
Please contact us. We'll take your booking, then apply the discount to the total course fee during the payment process. We can provide an invoice if needed (see below).